Front of House Manager – Tuk Tuk Boom (Madison) 

 

Job Summary: 

We are seeking an experienced and customer-focused Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. This role requires strong leadership, excellent communication, and a passion for hospitality. The ideal candidate will ensure smooth service, manage staff, and maintain a welcoming environment for guests. 

 

Key Responsibilities: 

 

1. Guest Experience & Service Excellence 

• Greet and interact with guests to ensure a positive dining experience. 

• Address customer concerns and resolve issues promptly. 

• Maintain high service standards and a warm, welcoming atmosphere. 

 

2. Staff Management & Training 

• Recruit, train, and supervise front-of-house staff, including servers and hosts. 

• Schedule shifts and manage staffing levels to meet business needs. 

• Conduct regular team meetings to reinforce service expectations and restaurant policies. 

 

3. Daily Operations & Efficiency 

• Oversee the dining room, ensuring tables are turned efficiently and reservations are managed effectively. 

• Collaborate with kitchen staff to ensure seamless service between front and back of house. 

• Monitor cleanliness, ambiance, and overall restaurant presentation. 

 

4. Financial & Inventory Oversight 

• Assist in monitoring sales, labor costs, and expenses to ensure profitability. 

• Manage cash handling, POS system operations, and end-of-day reporting. 

• Oversee front-of-house inventory, including beverages and supplies. 

 

5. Compliance & Safety 

• Ensure compliance with health, safety, and alcohol regulations. 

• Implement restaurant policies and maintain proper food handling procedures. 

 

Qualifications: 

• 2+ years of restaurant management experience, preferably in casual dining. 

• Strong leadership and communication skills. 

• Ability to work in a fast-paced environment while maintaining attention to detail. 

• Proficiency in POS systems and scheduling software. 

 

Benefits: 

• Employee discounts and meal benefits. 

• Growth opportunities within the company. 

 

If you’re passionate about hospitality and thrive in a dynamic environment, we’d love to have you on our team!